000 00415nam a2200145Ia 4500
005 20250523124342.0
008 250523s9999||||xx |||||||||||||| ||und||
020 _a97803854494083
082 _a658.812
100 _aPeppers, Don.
245 4 _aThe one to one manager: real world lessons in customer relationship management
260 _bCurrency
_c1999
300 _bHard cover
_axiv, 268p.
_c18 cm
942 _cBook
999 _c14962
_d14962