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The one to one manager: real world lessons in customer relationship management

Peppers, Don.

The one to one manager: real world lessons in customer relationship management - Currency 1999 - xiv, 268p. Hard cover 18 cm

ISBN: 97803854494083

Dewey Class. No.: 658.812

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Kibogora Polytechnic Library

The one to one manager: real world lessons in customer relationship management